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Control Fear
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posted Nov 1, 2007
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| Life Happens |
While in Barcelona recently for client Georgia-Pacific, Ty and Pat Boyd celebrated their 48th anniversary. Georgia-Pacific pulled out all the stops to help them celebrate with a special group dinner, flowers and cake.
Anne, also there as a faculty member, says the ESI experience was one of the best ever and she didn't think anything could improve the trip.
She was wrong. She received a surprise when she was on a romantic walk through a picturesque plaza in late-night Barcelona. Rick Moore proposed marriage. Anne said yes and the nuptials have been scheduled for December 8, 2007. |
| Season of Giving |
The season of giving is upon us and we have some suggestions for the people on your list. Some of the best gifts can't be wrapped, like the Excellence in Speaking Institute.
Why not give this life-changing experience to someone you value? Our 2008 schedule is online here . Or, consider giving one of our other products that can be wrapped. There are our books, Make It Happen and The Million Dollar Toolbox, and a number of other products. |
| About Us |
Ty Boyd Executive Learning Systems changes lives by helping lifelong learners hone their natural communication tools.
As the premier provider of public speaking and presentation skills, we help individuals and organizations learn to communicate more effectively with their customers. | | |
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Our faculty has been on the road lately - in the US, Canada and even Barcelona, Spain. Working with students from many cultures, we have been reminded that despite each person's unique qualities there are many common threads that bind us together. We'll examine that this time in Zipline.
Now, let's get going.
Ty Boyd
Control Fear
Recently, we've taken our Excellence in Speaking Institute to a number of countries overseas. No matter where you go - from Barcelona to Zanzibar - everyone fears public speaking to some degree or another.
Fear of public speaking is a universal human response. Everyone I have ever coached had some fear, ranging from mild discomfort to sheer panic. I saw a recent international poll that indicated nearly 40 percent of people are "terrified" of public speaking. Even John F. Kennedy, one of the best communicators ever, always shook behind the lectern. Always.
Now, if you are waiting to hear that a little coaching can vanquish fear, you'll be waiting a while. But like Kennedy and thousands of people just like you, you can learn to control and channel fear, so that it doesn't control you.
You can change the way you think about fear, but you cannot completely drive it out. And you wouldn't want to. Fear, in a strange way, can be your friend. Once you recognize that fear is human and normal, you can take the adrenaline fear produces and channel it into energy.
You are probably asking: Ty, what can I do to diminish my fear? Here are a couple of tips:
- Practice, practice, practice. Preparation is a habit of excellence, and there is no more important tool than this one when it comes to giving great presentations and negating nervousness. Did you get to your present position without practicing the skills necessary to do your job?
- Smile.
- Stand tall and breathe correctly. This strengthens your voice and eliminates quivers. So, you'll sound confident even if the butterflies are in flight.
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Say What? By Harry Hoover
As the comedian Steve Martin once said, "some people have a way with words and some people have not way."
Increasingly, I am seeing information from companies, particularly in news releases and on their websites, that "has not way."
It's time for clarity in communication from the corporate world.
Several news releases have crossed my screen recently that made me wonder if perhaps a new secret language was being used and I didn't have the code. See what you think:
"Freely accessible by the entire OSS community, PatentCafe's Open Source Software Patent Search Engine adds significant value to IBM's contribution by accelerating the integration of IBM's patented technology into the marketplace, helping to foster worldwide interoperability standards."
If you got that, translate for me please.
Or, how about, "An integral part of Sun's ongoing effort to provide developers with robust Java application development support, Java BluePrints for Wireless is a collection of end-to-end best practices, guidelines and architectural recommendations that demonstrates how to best utilize the strengths of the J2EE(TM) and the J2ME(TM) platforms to build a distributed, transaction-oriented enterprise application using J2EE on the server and J2ME on the client."
With a little help, I'll bet you, too, could add significant value by leveraging your robust end-to-end technology and thus foster worldwide interoperability.
"Bull" has become the official language of business. I say that corporate speak is akin to what is happening in customer service: the humanity is being taken out of the equation.
Fight the "bull." When you are writing news releases, letters, or even emails, and especially when you are giving a presentation, break through the clutter by injecting candor and personality.
A touch of humanity wouldn't hurt either.
Harry Hoover is a partner in My Creative Team. He has 30 years of experience in crafting and delivering bottom line messages that ensure success for serious businesses like Bank of Commerce, Duke Energy, Focus Four, Levolor, North Carolina Tourism, Rubbermaid, Ty Boyd Executive Learning Systems, VELUX, and Verbatim.
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