So you think you are a good listener? We've spent years helping leaders, managers and sales people communicate more effectively with their customers.  Where would you place listening in your mix?  How much confidence do you have in your most important skill?

For over 3 decades thousands of executives, through their participation in ESI, have sharpened their communication skills and have become highly accomplished presenters. Many of our graduates have raised the question about the other side of the conversation: the listening piece.

So, here it is – From Monologue to Dialogue. In dialogue we say that among equals the ability to communicate requires both speaking and listening. If you could only choose one of the two, which would you choose to develop?

Event: November 30, 2010, from 8:30a-3:30p, at the Hampton Inn & Suites, SouthPark at Phillips Place, 6700 Phillips Place Ct., Charlotte NC 28210.

All participants of this offering are invited to have lunch with the Master Listener, Cliff Hebard. Lunch is scheduled 12-1PM. Limited enrollment; make your reservation before Monday, November 22nd.